67 South Bedford Street, Suite 400W, Burlington, MA 01803
Tel: (781) 250-6144    

Terms & Conditions

Quotation

The customer may request a Quotation from Nortec RF Products, LLC setting out the price and quantity of the goods to be supplied. If the Quotation is acceptable to the buyer, the buyer may place an order within an acceptable time frame. Our quotations are valid for 90 days and are subject to change and to the availability of material at the time of order.

Pricing Information; Availability Disclaimer

Nortec RF Products, LLC reserves the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes, supplier price changes and errors in advertisements. All orders are subject to product availability and the availability of personnel to perform the services.

How to order

The customer may place an order by contacting our sales department specifying the part number, description and quantity and providing any extra instructions for custom parts. The sales office will provide the latest price and delivery information on all models. The sales department will provide details on ordering procedures, service information and any available application engineering data. An order can be placed using E-mail, phone, or Fax provided that a purchase order is supplied for Net 30 approved customers or a credit card for other customers. Nortec RF reserves the right to change specifications, models, prices, or designs without prior notice and without liability for such changes.

Shipping instructions

Shipments can be made by either air or surface carriers. If specific shipping instructions do not accompany the order, Nortec RF will select the carrier to be used. Buyer's are responsible for freight cost and can provide the account number for the carrier of their preference.

Acceptance

If any instruction is received by Nortec RF Products, LLC from the buyer for the supply of products and/or services, it shall constitute acceptance of the terms and conditions contained herein. Upon acceptance of these terms and conditions by the buyer, the terms and conditions are binding.

Terms and Conditions

These terms and conditions and any subsequent terms and conditions issued by Nortec RF Products, LLC shall apply to all orders for the goods and the services made by the buyer after the date and time at which these conditions are first delivered or sent by email or facsimile to, or otherwise brought to the notice of, any employee, staff member or representative of the buyer. It shall be the buyer’s responsibility to ensure that these conditions are promptly brought to the attention of the appropriate staff of the buyer, and accordingly any order made by the buyer after the date and time described above in this clause shall be deemed to be an acceptance of these conditions.

Price

  • The Price shall be as indicated on invoices provided by Nortec RF Products, LLC to the buyer in respect of products and/ or services supplied.
  • The Price shall be Nortec’s current price at the date of delivery of any goods.
  • Time for payment for the products and/or services shall be of the essence and will be stated on the invoice, or quotation. If no time is stated then payment shall be due on delivery of any goods.
  • The buyer agrees that the cost price shall be determined by Nortec RF.
  • Nortec RF reserves the right to implement a surcharge for alterations to specifications of products after the order has been placed.

Payment Terms

For customers with established account with Nortec RF Products, LLC, Net 30 days will be the payment term. Nortec RF will accept VISA, MasterCard and American Express for other customers. Nortec RF will charge the credit card at the time of shipment. Freight charges are paid by the buyer in addition to $7.25 handling charge with every order. All sales are final.

Minimum Order

A minimum order of $240 is required for all domestic sales. As for international sales, the minimum order is $500.

Warranty

Nortec RF Products, LLC warrants that on the date of shipment each product manufactured by Nortec RF will conform to Nortec’s specifications in effect on the date of shipment, subject to permissible variations and defects defined by the IPC. This is provided that these products are used with compatible components in appropriate environments, within the applications and ranges for which they were manufactured, and in accordance with instructions, assumptions and conditions stated in Nortec RF specifications and provided that these parts have not been adversely affected by another component or element within or outside of a given system or subject to improper installation, improper maintenance, abuse, accident, negligence, alteration, misuse or similar. The warranty period is eighteen (18) months after shipment for all passive components and twelve (12) month for all active components (amplifiers and similar), unless another period is specified. The sole and exclusive remedy available under this limited warranty is the repair or replacement of any products furnished by Nortec RF which Nortec RF determines to be defective or, if Nortec RF determines that this exclusive remedy fails its essential purpose, the purchaser will, at its option, be entitled to a refund of the purchase price for the products in question or a credit therefor.

Warning: Since each system utilizing Nortec components is different and uses different component configurations and attributes and could utilize different requirements and environments, all of which can, among other things, affect product performance, the selection and use of any product offered by Nortec RF must be determined by competent engineers who are familiar with the specific system in question. Nothing contained in this document shall constitute any professional advice and should not be used as a substitute for competent professional determinations. Since Nortec RF has not given any professional advice, it is not responsible or liable for improper selection, use or installation of products offered by Nortec RF and, with respect to the systems in which such products are utilized, improper system design. While products offered by Nortec RF have the potential to be used as components in devices or systems utilized in air or space flight or medical devices or life support devices or systems, such uses are not authorized, nor will such products be covered by Nortec RF; limited warranty, without the prior written consent of Nortec RF.

Shipping

All domestic sales are F.O.B. Mount Laurel, NJ.

Repair

All Customers requesting repair of parts not covered under warranty beyond the warranty period will be sent a quotation with the cost estimate of repair to be done at the customers' expense. The customer will pay for shipment in addition to the standard handling charge of $7.25.

Returned parts

If the customer disputes the quality of the parts received, the customer will need to provide pictures/data supporting the claim within 7 days of receiving the part, to show physical or quality issues with the part. The customer will need to contact Nortec’s quality department to receive an RMA number. No returned parts will be accepted without an RMA number. The buyer should be responsible for contacting the freight company for any damages taking place in shipment. Shipping charges for returned material are the responsibility of the buyer. If Nortec RF inspects the returned part and discovers that the part was within the electrical/physical specifications, an inspection fee will be charged to the buyer.

Order Cancellation

Any order cancellation will be subject to 30% restocking fee or $150 charge, whichever is greater to cover for material and handling charges for the cancelled order.